Shipping Policy
Delivery Fees
- Affianze delivers across Malaysia!
- The below shipping rates is final and there shall be no additional surcharges on Handling Fees and Security & Fuel Surcharges.
- First break 1kg RM 9.00
- Subs break 1kg RM 3.00
- First break 1kg RM 18.00
- Subs break 1kg RM 15.00
- First break 1kg RM 9.00
- Subs break 1kg RM 3.00
- First break 1kg RM 18.00
- Subs break 1kg RM 15.00
- First break 1kg RM 18.00
- Subs break 1kg RM 15.00
Dear Shoppers, please take note.
- Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated.
- Our courier service providers are GD Express Sdn Bhd (“GDEX”)
- We are unable to deliver to P.O. Box addresses. For university/college campus addresses, your orders can only be delivered to the administration office or mail room.
- The guarded building will handle the parcel to the guardhouse or management office only.
Delivery Timeframe during the normal circumstance
- After the payment is confirmed and we will process ship out your parcel within 1-3 working days(excluding weekends and public holidays).
- Except for some circumstances where unfortunately it is beyond our control for example courier service delays, emergency, or items out of stock.
Delivery Timeframe during this Covid-19 pandemic period
- We process all orders as usual. After the payment is confirmed and we will process ship out your parcel within 1-3 working days (excluding weekends and public holidays).
- Kindly do expect some delay in parcel deliveries during the pandemic period. Parcels should be able to be delivered to West Malaysia customers in 5-7 working days.
- Due to the reduction of flight frequency throughout the pandemic period, East Malaysia customers do expect to receive the packages in 7-14 working days.
Delivery Timeframe During Promotion Periods
- Due to the overwhelming order volume during the event period, there will be a slight delay in shipment.
- After the payment is confirmed and we will process ship out your parcel within 5-7 working days (excluding weekends and public holidays) or;
- Can expect to receive their package within the promised delivery time-frame stated on the respective order summary/ order confirmation email
For more details or inquiries on delivery issues, do contact us at [email protected]